Frequently Asked Questions

HanseBrief is a global trade intelligence platform providing real-time briefs, tariff data, and market insights for international trade professionals. We cover 5 key sectors: EV Battery, Cross-border E-commerce, Semiconductors, Used Equipment, and TCM & Health products.

We follow a 3+2 strategy: 3 core sectors (New Energy/EV Battery, Cross-border E-commerce, Semiconductors) plus 2 specialized sectors (Used Equipment, TCM & Health). This covers the most dynamic areas of China-global trade.

Our data is sourced from government customs databases, international trade organizations, industry reports, and verified news outlets. We cross-reference multiple sources to ensure accuracy.

Quick Briefs (L0) are updated throughout the day. Standard Reports (L1) are updated daily. Deep Analyses (L2) are published 2-3 times per week. Exchange rates refresh every 15 minutes during market hours.

Free: Basic briefs, limited news access, exchange rates. Pro ($29/mo): Unlimited briefs, premium reports, all tools, API access. Enterprise ($99/mo): Everything in Pro plus team accounts, custom alerts, priority support, and bulk data export.

Free users get 10 news items per month, basic HS code lookup, and access to Quick Briefs only. Premium reports, profit calculator, and API access require a Pro or Enterprise subscription.

Go to Membership page, select your desired plan, complete payment. Your access upgrades immediately. Annual plans offer 20% savings.

Yes, you can switch anytime. When upgrading to annual from monthly, we'll prorate the remaining monthly period. When downgrading, the change takes effect at the next billing cycle.

Quick Briefs are published throughout the trading day as events occur. Standard Reports are published each morning summarizing overnight developments. Deep Analyses appear 2-3 times weekly focusing on major policy changes or market trends.

Quick Brief (L0): 1-2 sentence headlines for rapid updates. Standard Report (L1): 200-400 word summaries with key context. Deep Analysis (L2): 1000+ word comprehensive reports with data, charts, and expert commentary.

Yes! All Deep Analyses (L2) are published in both English and Chinese. Many Standard Reports also have bilingual versions. Quick Briefs are available in your preferred language setting.

Pro and Enterprise subscribers can set up daily digest emails and custom alerts for specific topics, HS codes, or countries.

We accept Visa, Mastercard, American Express, PayPal, and wire transfer (Enterprise only). All payments are processed securely through Stripe.

Yes, we offer a 7-day money-back guarantee for new Pro subscriptions. Contact support@hansebrief.com within 7 days of purchase for a full refund.

Yes, invoices are automatically generated and sent to your email. For custom invoicing or VAT receipts, contact our support team.

Absolutely. We use Stripe for payment processing and never store your credit card details on our servers. All transactions use 256-bit SSL encryption.

The platform supports English and Simplified Chinese. You can switch languages using the toggle in the top-right corner. All content is available in both languages.

Yes! Click the sun/moon icon in the top-right corner to toggle between light and dark modes. Your preference is saved automatically.

Yes, HanseBrief is fully responsive and optimized for mobile devices, tablets, and desktops. All features work seamlessly across devices.

We support the latest versions of Chrome, Firefox, Safari, and Edge. For best experience, please keep your browser updated.

API access is available for Pro and Enterprise subscribers. Contact sales@hansebrief.com for API documentation and rate limits.

We welcome partnerships with trade associations, chambers of commerce, and industry organizations. Please email partners@hansebrief.com with your proposal.

Yes, we accept expert contributions and guest analyses. Submissions should be relevant to our 5 covered sectors. Email editorial@hansebrief.com for guidelines.

We offer limited advertising slots for relevant B2B products and services. Contact ads@hansebrief.com for media kit and rates.

Enterprise subscribers can request custom market research and reports. Contact your account manager or email enterprise@hansebrief.com for custom report inquiries.